{"id":4338,"date":"2023-05-11T19:13:00","date_gmt":"2023-05-11T17:13:00","guid":{"rendered":"https:\/\/zeetim.com\/?p=4338"},"modified":"2026-06-23T11:50:29","modified_gmt":"2026-06-23T09:50:29","slug":"effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee","status":"publish","type":"post","link":"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/","title":{"rendered":"Effectuer des actions de troubleshoot sur des postes de travail clients l\u00e9gers \u00e0 partir d\u2019une console centralis\u00e9e"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Comme chacun sait, un&nbsp;<a href=\"https:\/\/zeetim.com\/fr\/produits\/client-leger\/\"><strong>client l\u00e9ger ou z\u00e9ro<\/strong><\/a>&nbsp;permet de se connecter facilement \u00e0 une plate-forme VDI ou DaaS. Il ne comporte aucune donn\u00e9e en local, et propose simplement un d\u00e9port d\u2019affichage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par cons\u00e9quent, quand l\u2019administrateur fait du support utilisateur \u00e0 travers un client l\u00e9ger, cela concerne rarement un probl\u00e8me sur le client l\u00e9ger en lui-m\u00eame, mais plut\u00f4t&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un probl\u00e8me d\u2019acc\u00e8s ou de droits&nbsp;: l\u2019utilisateur ne peut pas acc\u00e9der \u00e0 certaines donn\u00e9es ou applications<\/li>\n\n\n\n<li>Un probl\u00e8me sur l\u2019infrastructure VDI \/ DaaS elle-m\u00eame, qui provoque l\u2019indisponibilit\u00e9 partielle ou totale du service pour l\u2019utilisateur.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">La console d\u2019administration des clients l\u00e9gers, \u00e0 travers laquelle l\u2019administrateur r\u00e9alise ses actions de r\u00e9solution des probl\u00e8mes, doit donc offrir les possibilit\u00e9s suivantes&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Permettre de visualiser l\u2019\u00e9cran de l\u2019utilisateur et de prendre le contr\u00f4le sur son poste de travail, avec l\u2019accord de l\u2019utilisateur comme pr\u00e9alable indispensable<\/li>\n\n\n\n<li>Permettre \u00e0 l\u2019administrateur une manipulation la plus granulaire possible sur tout l\u2019\u00e9ventail des param\u00e8tres de l\u2019exp\u00e9rience utilisateur<\/li>\n\n\n\n<li>Garder une visibilit\u00e9 et un contr\u00f4le sur les actions effectu\u00e9es par les administrateurs<\/li>\n\n\n\n<li>Avoir acc\u00e8s \u00e0 des informations pertinentes sur les postes de travail<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">ZeeConf est la console d\u2019administration permettant d\u2019administrer les postes de travail client l\u00e9ger ZeeTerm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La console d\u2019administration ZeeConf a \u00e9t\u00e9 sp\u00e9cialement con\u00e7ue pour faciliter le travail quotidien des administrateurs, et notamment les t\u00e2ches relatives au support. Ces fonctionnalit\u00e9s ont \u00e9t\u00e9 ajout\u00e9es, retranch\u00e9es, retravaill\u00e9es, r\u00e9ajust\u00e9es en fonction des retours terrain de nos clients au fil des ann\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous trouverez dans cet article un \u00e9ventail complet des possibilit\u00e9s qu\u2019offre ZeeConf pour assurer au quotidien le support des utilisateurs.<\/p>\n\n\n\n<\/br>\n\n\n\n<h2 class=\"wp-block-heading\">Visualiser l\u2019\u00e9cran de l\u2019utilisateur et prendre la main sur son poste de travail de fa\u00e7on s\u00e9curis\u00e9e<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ZeeConf permet de se connecter sur le poste de travail de l\u2019utilisateur via un simple clic.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"400\" data-attachment-id=\"2865\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/take-control-of-your-zeeterm-remotely-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-remotely.png?fit=859%2C400&amp;ssl=1\" data-orig-size=\"859,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Take-control-of-your-ZeeTerm-remotely\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-remotely.png?fit=859%2C400&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-remotely.png?resize=859%2C400&#038;ssl=1\" alt=\"Take contr\" class=\"wp-image-2865\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-remotely.png 859w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-remotely-480x224.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 859px, 100vw\" \/><\/figure>\n\n\n\n<\/br>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019utilisateur n\u2019a plus qu\u2019\u00e0 accepter la requ\u00eate de prise en main \u00e0 distance qui lui est syst\u00e9matiquement envoy\u00e9e. L\u2019administrateur a alors acc\u00e8s \u00e0 l\u2019\u00e9cran et aux commandes comme s\u2019il \u00e9tait personnellement devant le poste de travail.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"716\" height=\"400\" data-attachment-id=\"2863\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/take-control-of-your-zeeterm-2-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-2.jpg?fit=716%2C400&amp;ssl=1\" data-orig-size=\"716,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Take-control-of-your-ZeeTerm-2\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-2.jpg?fit=716%2C400&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-2.jpg?resize=716%2C400&#038;ssl=1\" alt=\"Take control of your ZeeTerm\" class=\"wp-image-2863\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-2.jpg 716w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Take-control-of-your-ZeeTerm-2-480x268.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 716px, 100vw\" \/><\/figure>\n\n\n\n<\/br>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les utilisateurs nomades ou en t\u00e9l\u00e9travail, le composant ZeeConf Gateway permet de prendre la main sur tous les ZeeTerm situ\u00e9s hors du r\u00e9seau de l\u2019entreprise, de fa\u00e7on s\u00e9curis\u00e9e, se substituant ainsi efficacement \u00e0 un VPN.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, toutes les communications sont chiffr\u00e9es en SSH pour une s\u00e9curit\u00e9 optimale.<\/p>\n\n\n\n<\/br>\n\n\n\n<h2 class=\"wp-block-heading\">Disposer d\u2019une console centralis\u00e9e pour mener les actions correctives<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La console d\u2019administration ZeeConf permet \u00e9galement \u00e0 l\u2019administrateur de r\u00e9aliser \u00e0 distance la plupart des actions correctives qui peuvent \u00eatre n\u00e9cessaires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ainsi, via ZeeConf, vous pouvez g\u00e9rer notamment&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les p\u00e9riph\u00e9riques connect\u00e9s au poste de travail (USB, moniteurs\u2026)<\/li>\n\n\n\n<li>Les param\u00e8tres d\u2019impression depuis le poste de travail<\/li>\n\n\n\n<li>Les certificats<\/li>\n\n\n\n<li>Les param\u00e8tres de connexion \u00e0 l\u2019espace de travail virtuel (Citrix \/ VMware \/ Nutanix\u2026)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Avec un d\u00e9ploiement rapide des modifications sur le ou les postes de travail concern\u00e9s.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"400\" data-attachment-id=\"2871\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/zeeterm-key-infomation-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation.png?fit=1071%2C400&amp;ssl=1\" data-orig-size=\"1071,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"ZeeTerm-key-infomation\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation.png?fit=1024%2C382&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation.png?resize=1071%2C400&#038;ssl=1\" alt=\"Key information of the ZeeConf WMC dashboard\" class=\"wp-image-2871\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation.png 1071w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation-980x366.png 980w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-key-infomation-480x179.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1071px, 100vw\" \/><\/figure>\n\n\n\n<\/br>\n\n\n\n<h2 class=\"wp-block-heading\">Contr\u00f4le des actions effectu\u00e9es par l\u2019administrateur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La tr\u00e8s grande palette d\u2019actions dont dispose l\u2019administrateur n\u2019est pas pour autant un blanc-seing pour effectuer n\u2019importe quelle action de fa\u00e7on inconsid\u00e9r\u00e9e. ZeeConf dispose de&nbsp;<a href=\"https:\/\/www.youtube.com\/watch?v=zSAIxgb8InE&amp;list=PLQFaPK2p1XjD5tq1svZ1V0-k-DgFF4nxg&amp;index=10&amp;pp=iAQB\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>plusieurs tableaux de bord<\/strong><\/a>&nbsp;permettant de suivre les actions effectu\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, la connexion \u00e0 ZeeConf se fait en mode RBAC (Role Based Access Control), permettant de d\u00e9finir les r\u00f4les et les autorisations dont dispose chaque administrateur. Ainsi, certains&nbsp;<a href=\"https:\/\/www.youtube.com\/watch?v=jn6_o8ROMuM&amp;list=PLQFaPK2p1XjD5tq1svZ1V0-k-DgFF4nxg&amp;index=2&amp;pp=iAQB\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>groupes d\u2019administrateurs<\/strong><\/a>&nbsp;auront une visibilit\u00e9 et un champ d\u2019action limit\u00e9s sur les postes de travail situ\u00e9s hors de leur r\u00e9gion par exemple.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"400\" data-attachment-id=\"2861\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/authorizations-in-zeeconf-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Authorizations-in-ZeeConf.png?fit=859%2C400&amp;ssl=1\" data-orig-size=\"859,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Authorizations-in-ZeeConf\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Authorizations-in-ZeeConf.png?fit=859%2C400&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Authorizations-in-ZeeConf.png?resize=859%2C400&#038;ssl=1\" alt=\"Authorizations tab in ZeeConf WMC\" class=\"wp-image-2861\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Authorizations-in-ZeeConf.png 859w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Authorizations-in-ZeeConf-480x224.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 859px, 100vw\" \/><\/figure>\n\n\n\n<\/br>\n\n\n\n<h2 class=\"wp-block-heading\">Visualisation et reporting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ZeeConf permet \u00e9galement de balayer en un coup d\u2019\u0153il les informations cl\u00e9s concernant votre flotte de ZeeTerm&nbsp;: version de l\u2019OS install\u00e9, num\u00e9ro de s\u00e9rie, date de derni\u00e8re mise \u00e0 jour, dernier heartbeat, informations r\u00e9seau, nom de l\u2019utilisateur, groupes, p\u00e9riph\u00e9riques install\u00e9s, postes de travail actifs\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"400\" data-attachment-id=\"2869\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/zeeconf-dashboard-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeConf-dashboard.png?fit=860%2C400&amp;ssl=1\" data-orig-size=\"860,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"ZeeConf-dashboard\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeConf-dashboard.png?fit=860%2C400&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeConf-dashboard.png?resize=860%2C400&#038;ssl=1\" alt=\"ZeeConf WMC \" class=\"wp-image-2869\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeConf-dashboard.png 860w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeConf-dashboard-480x223.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 860px, 100vw\" \/><\/figure>\n\n\n\n<\/br>\n\n\n\n<p class=\"wp-block-paragraph\">Une attention particuli\u00e8re est port\u00e9e aux informations relatives au r\u00e9seau, source fr\u00e9quente de dysfonctionnement (NTP, DHCP, DNS) ainsi qu\u2019aux actions de diagnostic&nbsp;: ping, dig, mtr\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En ouvrant ZeeConf, vous verrez un \u00e9cran d\u2019accueil r\u00e9capitulatif montrant le nombre de ZeeTerm, la fa\u00e7on dont ceux-ci sont connect\u00e9s (LAN, WAN), etc. Y sont \u00e9galement r\u00e9pertori\u00e9s les diff\u00e9rents mod\u00e8les de ZeeTerm (mat\u00e9riel propri\u00e9taire ZeeTim, postes de travail convertis d\u00e9finitivement \u00e0 l\u2019aide de ZeeOS, ou bien simplement boot\u00e9s sur une cl\u00e9 USB\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La visualisation de ZeeTerm se fait \u00e0 travers une structure en forme d\u2019arbre, vous permettant de de classer facilement vos ZeeTerm en groupes et sous-groupes selon vos pr\u00e9f\u00e9rences&nbsp;: par emplacement g\u00e9ographique ou par m\u00e9tier par exemple (Marketing, RH, IT etc), par plage d\u2019adresses IP, par subnet etc.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"400\" data-attachment-id=\"2873\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/zeeterm-tree-in-zeeconf-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-tree-in-ZeeConf-.png?fit=860%2C400&amp;ssl=1\" data-orig-size=\"860,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"ZeeTerm-tree-in-ZeeConf-\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-tree-in-ZeeConf-.png?fit=860%2C400&amp;ssl=1\" data-id=\"2873\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-tree-in-ZeeConf-.png?resize=860%2C400&#038;ssl=1\" alt=\"ZeeTerm Tree\" class=\"wp-image-2873\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-tree-in-ZeeConf-.png 860w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/ZeeTerm-tree-in-ZeeConf--480x223.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 860px, 100vw\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"865\" height=\"400\" data-attachment-id=\"2867\" data-permalink=\"https:\/\/zeetim.com\/fr\/effectuer-des-actions-de-troubleshoot-sur-des-postes-de-travail-clients-legers-a-partir-dune-console-centralisee\/troubleshooting-in-zeeconf-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Troubleshooting-in-ZeeConf.png?fit=865%2C400&amp;ssl=1\" data-orig-size=\"865,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Troubleshooting-in-ZeeConf\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Troubleshooting-in-ZeeConf.png?fit=865%2C400&amp;ssl=1\" data-id=\"2867\" src=\"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Troubleshooting-in-ZeeConf.png?resize=865%2C400&#038;ssl=1\" alt=\"Troubleshooting a ZeeTerm\" class=\"wp-image-2867\" srcset=\"https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Troubleshooting-in-ZeeConf.png 865w, https:\/\/zeetim.com\/wp-content\/uploads\/2024\/03\/Troubleshooting-in-ZeeConf-480x222.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 865px, 100vw\" \/><\/figure>\n<\/figure>\n\n\n\n<\/br>\n\n\n\n<p class=\"wp-block-paragraph\">La console d\u2019administration de vos clients l\u00e9gers est un outil indispensable pour d\u00e9tecter, diagnostiquer et r\u00e9soudre les probl\u00e8mes rencontr\u00e9s par vos utilisateurs. Elle peut vous faire gagner au quotidien un temps pr\u00e9cieux, tout en augmentant la productivit\u00e9 des \u00e9quipes et en diminuant le nombre d\u2019appels au support. Ne sous-estimez donc pas son importance et examinez attentivement sa facilit\u00e9 de prise en main, et la pertinence des fonctionnalit\u00e9s qu\u2019elle offre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La console d\u2019administration ZeeConf, incluse dans le prix du poste de travail ZeeTerm ou des licences ZeeOS, a \u00e9t\u00e9 faite par des admins, pour des admins, avec le souci constant de faciliter au quotidien le travail des \u00e9quipes support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/playlist?list=PLQFaPK2p1XjD5tq1svZ1V0-k-DgFF4nxg\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>Aper\u00e7u en vid\u00e9o des fonctionnalit\u00e9s de ZeeConf<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Testez gratuitement ZeeConf en moins d\u2019une heure, en transformant un de vos postes de travail en client l\u00e9ger ZeeTim, \u00e0 l\u2019aide de ZeeOS.<\/p>\n\n\n\n<\/br>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/zeetim.com\/fr\/testez-nos-produits\/\">TESTEZ ZEEOS<\/a><\/div>\n<\/div>\n\n\n\n<\/br>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<\/br> <\/br> <\/br>\n","protected":false},"excerpt":{"rendered":"<p>Comme chacun sait, un&nbsp;client l\u00e9ger ou z\u00e9ro&nbsp;permet de se connecter facilement \u00e0 une plate-forme VDI ou DaaS. Il ne comporte aucune donn\u00e9e en local, et propose simplement un d\u00e9port d\u2019affichage. Par cons\u00e9quent, quand l\u2019administrateur fait du support utilisateur \u00e0 travers un client l\u00e9ger, cela concerne rarement un probl\u00e8me sur le client l\u00e9ger en lui-m\u00eame, mais [&hellip;]<\/p>\n","protected":false},"author":245846896,"featured_media":2855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1462,1463],"tags":[],"class_list":["post-4338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clients-legers","category-clients-zero"],"jetpack_shortlink":"https:\/\/wp.me\/pftEwX-17Y","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/zeetim.com\/wp-content\/uploads\/2024\/03\/Perform-troubleshooting-on-your-Thin-Clients-from-a-centralized-remote-management-console.jpg?fit=673%2C450&ssl=1","_links":{"self":[{"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/posts\/4338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/users\/245846896"}],"replies":[{"embeddable":true,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/comments?post=4338"}],"version-history":[{"count":11,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/posts\/4338\/revisions"}],"predecessor-version":[{"id":14209,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/posts\/4338\/revisions\/14209"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/media\/2855"}],"wp:attachment":[{"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/media?parent=4338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/categories?post=4338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zeetim.com\/fr\/wp-json\/wp\/v2\/tags?post=4338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}